This Privacy Policy is applicable to persons who uses our hotels through any Sales Channel. As a user or customer of F9 hotel, the person agrees with this Privacy Policy and the terms and conditions mentioned herein. The customer also agree that the information
furnished by him or her is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, F9 Hotel shall not be liable for the same.
This privacy statement does not apply to the websites and mobile sites of our other third parties, even if their websites are linked to F9 hotel Website. We recommend you review the privacy statements of the other parties with whom you interact.
When you visit F9 hotel website, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status.
We use data collection devices such as "cookies" on certain pages of the Site to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services.
F9 Hotel use of cookies is similar to that of any other reputable online companies. No personally identifiable information about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. We may also use such cookies to display an advertisement to you while you are on the Website or mobile site. None of the information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website and mobile site.
Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. F9 Hotel supports your right to block any unwanted Internet activity. However, blocking F9 hotel cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.
When you reserve or purchase travel services through us, we must provide certain of your Personal Information to the hotel to enable the successful fulfillment of your travel arrangements.
However, we do not sell or rent individual customer names or other Personal Information to third parties.
Website and mobile site contain links to other websites. Please note that when you click on one of these links, you are entering another website for which F9 hotel has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.
We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.
You may always submit concerns regarding this Privacy Policy via email to info@f9hotels.com. F9 hotel will respond to all reasonable concerns or inquiries.
Cancellation Policy
We love our customers to have a great experience with us but if you happen to cancel your booking, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check out time is 11.00 A.M
IF you cancel 24 hour in advance you get 100 % refund
We will fully refund any booking cancelled up to 24 hours prior to scheduled check in date. For any cancellation within 24 hours of scheduled check-in, the complete booking amount shall be deducted as cancellation charges.
On the date of check-in
In case you decide to cancel a booking after scheduled check-in time or do not show up at the hotel, the complete booking amount shall be deducted as cancellation/no show charges.
For bookings of 4 or more rooms -
You need to pay at least 25% of the booking amount as advance to make a booking for 4 or more rooms.
On the date of check-in
In case you do not show up at the hotel, no refund is applicable on the booking.
Payment Policy
For bookings of more than 7 nights, guests have to settle all outstanding payments on a weekly basis. Hotel will be unable to provide further accommodation prior to settlement of the outstanding amount.
Hotel Specific Policies
Hotel specific amenities are captured on the website and the app. Guests are advised to refer the same while booking.
Some hotels may deny entry of visitors to rooms. Please confirm with the hotel before inviting visitors into the rooms.
You agree and represent that you will use referral method
Deletion Policy
Information may be deleted from our CRM upon request to info@f9hotels.com.
We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted.
Wherever possible, we will aim to complete the request in advance of the deadline.